ASUS WebStorage - Cloud Drive App & Review

As someone who's reviewed the Asus WebStorage - Cloud Drive app, I've found that while it offers useful file synchronization and backup tools, its performance can be frustrating. The app struggles with initial sync speeds and frequent upload failures, making large data backups inefficient. The interface has a steep learning curve and isn't particularly user-friendly. Customer support issues, including long wait times, further detract from the user experience. Compared to competitors like Dropbox and Google Drive, Asus WebStorage falls short in both performance and reliability. Understanding its limitations and potential could guide you to explore further details.

Key Takeaways

• Frequent upload failures and slow speeds hinder effective file synchronization and backup.
• Customer support experiences long wait times and provides inadequate responses, frustrating users.
• Sync issues and inaccurate last modified times complicate file management.
• Lack of a resume function for interrupted downloads leads to user dissatisfaction.
• While competitively priced, significant reliability concerns include unauthorized data deletion.

Core App Features: File Synchronization and Backup Tools

ASUS WebStorage's file synchronization and backup tools present a mixed bag of features and performance. While the platform offers a sync feature enabling users to select specific folders for cloud storage, it falls short in several critical areas.

To begin with, the ability to accurately sync folders is problematic. The software often fails to display the last modified times correctly, which can be a considerable drawback when managing multiple files.

Performance-wise, the initial sync speeds are strikingly slow, ranging from 0.1 to 1.5 MB/s. Imagine needing to back up 1TB of data; it could take approximately 100 days, which is far from efficient. Users have also reported frequent upload failures and difficulties in downloading files, with speeds dropping markedly after substantial uploads. This inconsistency hampers the overall effectiveness of the backup process.

Moreover, the service doesn't support resuming interrupted downloads, leading to frustration, especially when dealing with critical data. The flat folder structure and constant disk activity can negatively impact system resources, making the sync process even more cumbersome.

Offline Access to Files

Given the challenges with file synchronization and backup tools, another significant aspect to contemplate is offline access to files. ASUS WebStorage makes this relatively straightforward through its selective sync feature. This functionality allows you to designate specific folders for local storage, ensuring vital files are available even when you're not connected to the internet.

Here are some key points about ASUS WebStorage's offline access:

1. Selective Sync: You can manually select which folders to sync locally. This means you can prioritize important documents for offline access while leaving less essential files in the cloud.
2. Flat Folder Structure: The application employs a flat folder structure. While this simplifies access, it does limit how you can organize your files.
3. Manual Downloads: Besides selective sync, you can download individual files to your device for offline use, making it easy to have critical documents at your fingertips.
4. Resource Impact: Be mindful that constant disk activity might affect system resources, especially on SSDs, when syncing or retrieving files.

Ensuring offline availability means taking proactive steps during setup to select necessary folders.

While the structure isn't as nested as some might prefer, it offers straightforward access, balancing simplicity with functionality.

User Guide and Best Practices

Maneuvering the ASUS WebStorage app efficiently can greatly enhance your file management experience. First, take full advantage of its drag-and-drop user interface to organize your files seamlessly. This feature allows you to sync files between your devices, personal folders, and cloud-only storage, simplifying the process.

One best practice is to utilize the ASUS Secure Auto-Backup feature. By selecting specific folders for backup, you guarantee that your critical data is secure and accessible. This can be particularly useful if you're working across multiple platforms, such as Windows, macOS, Android, and iOS.

However, keep in mind that performance might vary depending on the device you're using.

Be aware of the app's flat folder structure limitation. The inability to create nested folders can affect your organization strategy, so plan your file hierarchy accordingly.

Regularly review the performance of your Asus WebStorage, especially if you handle large files. User feedback suggests that upload and sync speeds can be slow, which may impact your workflow.

Competitor Comparison: Dropbox, Google Drive

When evaluating cloud storage solutions, it's often useful to compare ASUS WebStorage with its more prominent competitors, Dropbox and Google Drive.

Dropbox stands out with its advanced file-sharing capabilities and seamless collaboration tools. The user interface is intuitive, and performance ratings far exceed those of ASUS WebStorage. In contrast, ASUS WebStorage is often criticized for being extremely slow, particularly after substantial data uploads, which can hinder productivity. Additionally, shipping times associated with Dropbox are highly reliable, ensuring timely access to essential files.

Google Drive offers a generous 15 GB of free storage and integrates robustly across Google's suite of services. This makes it a versatile choice for both personal and professional use.

Additionally, Google Drive's synchronization features and cross-platform compatibility are especially superior. Unfortunately, ASUS WebStorage struggles with reliable sync functionality, often experiencing issues that complicate data management.

Customer support is another area where Dropbox and Google Drive excel. Both offer responsive service options, including live chat and extensive help resources.

On the other hand, ASUS WebStorage's customer support is largely criticized, lacking the same level of responsiveness.

Pricing and Availability

Diving into the pricing and availability of ASUS WebStorage, you'll find a range of plans designed to cater to various storage needs. The service providers offer a one terabyte storage plan for one year at an affordable $13.49, making it a competitive choice for those needing substantial storage without breaking the bank.

If you're looking for a longer-term commitment, a two-year option is available for just $26, which further reduces the annual cost.

For users needing more space, ASUS provides a 200 GB plan priced at $29.99. However, for those with significant storage demands, the two-terabyte plan at $99 after the first year might be more appealing.

Special offers occasionally provide competitive pricing for the two-terabyte plan, though specifics can vary, so it's worth keeping an eye out for promotions.

A free tier exists, but it comes with limited features and storage capacity, which mightn't suit everyone. It's crucial to assess the importance of your data before committing to a plan, as the service has some performance limitations.

User Feedback Highlights

User feedback on ASUS WebStorage paints a rather bleak picture, with a staggering 82% of reviews on Trustpilot awarding it a one-star rating. Real people have voiced significant dissatisfaction, highlighting issues with performance and customer support.

One of the most frequently cited problems is poor synchronization accuracy. Users have reported initial sync speeds plummeting to as low as 0.1 to 1.5 MB/s, which can be incredibly frustrating when trying to back up large files.

Additionally, many users have expressed concerns about data loss. There are numerous accounts of unauthorized deletion of user data, particularly upon account expiration. This has led many to question the reliability of ASUS WebStorage for storing important data.

The inability of the application to resume interrupted downloads only adds to user frustration, often compelling them to seek alternatives.

Moreover, the lack of effective customer support exacerbates these problems. Long wait times and automated responses leave users feeling neglected and unheard.

This combination of poor performance, data loss concerns, and subpar customer support has resulted in an overwhelmingly negative reception from real people who've tried the service.

Expert Tips and User Recommendations

Given the myriad of issues users have encountered with ASUS WebStorage, it's crucial to arm yourself with expert tips and practical recommendations to navigate its pitfalls effectively.

To start, be cautious about relying solely on ASUS WebStorage for critical data needs. Frequent upload failures and slow performance, especially after exceeding 100 GB, can be frustrating. Always back up important data elsewhere to avoid unexpected data loss, especially since the service may delete your files without consent upon account expiration. For a more informed decision, consider checking unbiased reviews to compare with other cloud storage options.

When using the application, prepare for a steep learning curve. The interface may be unattractive, but its drag-and-drop functionality can be useful once you get the hang of it.

However, expect some confusion during installation. If you encounter difficulties with two-step authentication, seek alternative methods to access support, as the current system has been noted for being problematic.

Given these issues, if you're paying for something, make sure it meets your needs. Frequent synchronization problems and inaccurate file management are common, so look forward to backing up your data regularly and using a secondary service to share files reliably.

When evaluating ASUS WebStorage, it's essential to focus on its core features and overall performance to understand its viability as a cloud storage solution. One of the primary considerations is the pc client, which supports multiple platforms, including Windows, macOS, and Linux.

However, user reviews from one year ago indicate that the performance of this client has been really bad, particularly regarding upload speeds.

ASUS WebStorage offers a one terabyte subscription for $13.49 per year. While this pricing seems attractive, the lack of a free trial means users must commit without first experiencing the service. This has led to frustration, especially given the common complaints of slow upload speeds, which can drop to as low as 5 MB/s after initial usage.

Such performance issues greatly affect the user experience, diminishing the appeal of the low-cost subscription.

Moreover, poor customer support exacerbates these problems. Many users report long wait times and unresponsive service, contributing to a high number of one-star reviews.

Additionally, there are alarming reports of data loss upon account expiration, with inadequate recovery options. This raises serious concerns about reliability, making ASUS WebStorage a questionable choice for vital data storage.